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Environmental Sciences

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1. I have heard that there are water restrictions in place. When can I water my lawn?

. Click here for the answer...

2. Can I keep the beautiful shell that I found on the beach?

Only if the shell is empty and has no live animal in it. All live shells including sand dollars, sea urchins, and hermit crabs, are prohibited from being collected by laws and ordinances passed by the Town of Fort Myers Beach and Lee County. An illustrated guide to local shells can be found at The Bailey-Matthews Shell Museum website.

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General Frequently Asked Questions

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1. How do I report a dog running loose in our neighborhood?

Call Lee County Animal Services at (239) 432-2083 to handle any animal problems within the Town of Fort Myers Beach.

2. We have children playing in our neighborhood. How do I report that there are cars that repeatedly speed down our street?

Call the Sheriff's Department West District office at (239) 477-1830.

3. I live on Estero Island. How do I obtain a resident parking permit?

Parking permits are available for island residents and business owners through the Beach and Street Enforcement (BASE) Office. You may purchase them from the BASE Office during regular office hours for $10.60. The permit is valid for one year after the date of purchase. More...

4. How do I find information on trolley service?

Trolley service is provided through LeeTran. For information on fares and routes, visit the LeeTran website - scroll down and click on "Trolley" in the list on the left. LeeTran website

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Public Works

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1. How do I report a pothole or other road maintenance issue?

Please submit a Request for Action through this website to report any damage or need for repair on the island's streets and roads.

*Note: Lee County maintains Estero Boulevard and the Town maintains all side streets. Town staff is happy to report maintenance issues regarding Estero Boulevard to the County on behalf of our citizens.*

2. How do I report a street light that is out?

For regular street lights in residential areas, please call Florida Power & Light (FPL) at 1-800-468-8243 or 1-800-226-3545.

If you notice one of the ornate street lights in the Times Square/Old San Carlos business area that has blown out, please submit a Request for Action through this website.

3. I live on the island. How do I obtain a resident parking permit?

Parking permits are available for island residents and business owners through the Beach and Street Enforcement (BASE) Office. You may purchase them from the BASE Office during regular office hours for $10.60. The permit is valid for one year after the date of purchase. More...

4. There is a tree overhanging the street right-of-way and creating a traffic hazard. How can I get this taken care of?

Please submit a Request for Action through this website and Town maintenance staff will be dispatched.

5. When do I put out my household trash, refuse, yard waste and recycling for pick up?

Trash, refuse, yard waste and recycling may only be put out to the curb the night before a pickup day. It is a violation of Town Code for waste to be out by the curb more than 24 hours before pick-up.

Regular household trash - 40 lbs. or less - is picked up on Tuesday mornings. Trash must be placed in secured trash cans to prevent wild animals from accessing it.

Recycling is also picked up on Tuesday mornings. Recyclable items should be seperated and placed in bins issued by the solid waste collection company - Veolia. Call VEOLIA at 239-334-1224 to request a recycling bin.

Yard clippings, leaves, tree limbs and other agricultural waste from landscaping activities are picked up Wednesday mornings. These items are to be placed in trash cans, bags, or bundled with twine. Bags and bundles are to be less than 5 foot long and no more than 40 lbs.

To request and schedule a FREE special pick-up of appliances and large items (i.e. furniture), Call VEOLIA at 239-334-1224.

6. How do I dispose of large household items like appliances and furniture?

To request and schedule a FREE special pick-up of appliances and large items (i.e. furniture), Call VEOLIA at 239-334-1224.

7. How do I dispose of household chemical waste like paint and antifreeze?

The Lee County Solid Waste Division has opened its permanent Household Chemical Waste Collection facility on 6441 Topaz Court in Fort Myers (off Metro Pkwy) for operation.

Residents may now dispose of household chemical waste between the hours of 8 am and 5 pm, Monday through Friday and every first Saturday of the month from 8 am to 12 Noon. The facility will be closed on holidays observed by Lee County. More information...

8. How do I register a complaint or other comment with LeeTran regarding trolley service?

Lee Tran encourages customer feedback regarding operations. Comments can be submitted through their customer service telephone number 239-533-8726 (239-Lee-Tran) or via the Lee Tran website. Minimum information needed to properly identify a Trolley Operator for corrective action is the Trolley number and the time of day. Lee Tran will soon have video surveillance systems installed on all trolleys, enabling a visual review of any incident reported. Lee Tran Website